SomapaIT Delivers Papua New Guinea’s Digital Arrival Card: A Model for Multi-Agency Border Management

Somapa Information Technology (SomapaIT) is proud to have partnered with the Government of Papua New Guinea in delivering the country’s new Digital Arrival Card (PNGDAC), launched by the Immigration and Citizenship Authority. The PNGDAC marks a transformative step forward in modern border management, replacing paper-based entry forms with a digital solution that strengthens national security, facilitates the movement of travellers, and provides government agencies with accurate data to support risk detection.

The PNGDAC is a truly multi-agency platform, developed to bring together the priorities of immigration, customs, and quarantine agencies. In doing so, the solution ensures that border control, customs compliance, public health, and biosecurity objectives are addressed through a single platform. The traveller experience was also a core consideration in the design, with passport scanning and on-arrival kiosks making the system easy to use for applicants while also improving the accuracy and reliability of data available to agencies. By streamlining processes and enabling secure, timely information sharing, the PNGDAC not only accelerates traveller clearance but also reinforces Papua New Guinea’s capacity to protect its national and biosecurity interests.

SomapaIT embedded a team on the ground throughout the final development and roll-out of the PNGDAC, ensuring that the system was customised to the country’s operational realities. Beyond the technology itself, SomapaIT’s end-to-end service expertise extended into operational procedures, communication strategies, and even supporting the creation of promotional materials.

“Our philosophy is that border solutions must be co-designed with the countries that operate them,” said Mr. Subhaprasert Wongsuwan, CEO of SomapaIT. “In Papua New Guinea, we worked alongside agencies not just to deploy technology, but to build a solution that reflects their priorities and operational requirements. We thank Papua New Guinea for the confidence and trust placed in SomapaIT, as well as their active engagement in the collaborative design process. Each project we deliver further enhances our expertise and extends the value we can bring to governments globally, ensuring that both innovation and real-world experience shape our solutions.”

The PNGDAC is the second digital arrival card solution delivered by SomapaIT, following the Thai Digital Arrival Card (TDAC). While each system reflects the unique demands of its environment, both demonstrate how technology can deliver a balance of security and facilitation, enabling countries to strengthen sovereignty while enhancing the traveller experience.

Mr Subhaprasert added “The PNGDAC is part of a larger story. It represents one module within SomapaIT’s Smart Border Solutions platform, which brings together complementary capabilities to create best practice multilayered border management. As SomapaIT marks 30 years, we continue to work alongside governments to design and deliver solutions that are internationally recognised for safeguarding sovereignty, enhancing facilitation, and strengthening global connectivity.”

About Somapa Information Technology

Somapa Information Technology is a pioneer in Smart Border Solutions, dedicated to improving international border management through innovation, collaboration, and a deep commitment to service. With a proven track record of enhancing the safety and efficiency of border crossings, Somapa continues to lead discussions and initiatives that shape the future of global border security.